Gikera and Vadgama Advocates (“GVA”, “We”, “Our”) assures you, our customer, that you are at the heart of everything we do. We respect concerns about any personal or company information we collect from you through our website and through other methods of communication.
Information We Collect
GVA collects data directly provided to by our clients and potential clients, suppliers, to enable us operate effectively and provide you with the best experience possible when utilizing, using or accessing our products and services. We may collect and use information about you in the following ways:
|Who you are:|
Including your name, address, date of birth, nationality, gender, Identification documentation such as passport and ID numbers, permanent residence, job title, company name, username, and password.
We use this information to identify you.
|How to reach you:|
Including your email(s), postal address, and telephone numbers.
|We use this information to communicate with you, respond to comments, update you on any query or question you may have, provide you with client alerts, articles on various legal topics and provide customer service.|
|Managing our relationship: |
Including banking details, Kenya Revenue Authority (KRA) Personal Identification Numbers (PIN)
We use this information to settle debts, make payments, fulfill contractual obligations, and remit the relevant taxes to the government.
|Web Beacons and Marketing |
GVA may collect log information using digital images called Web beacons on our website or in our emails.
If you have signed up for any marketing, we will use your details to send you information.
We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not.
We will also send you communication we think will be of interest to you, including information about our products and services, promotions, news, GVA Podcast and GVA events, where permissible and according to local applicable laws.
You can opt out at any time.
|Information from Other Sources|
We may also receive information from other sources and combine that with information we collect in the course of offering you our services. For example, if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.
To personalize and improve the services offered, including to provide or recommend features, content, and any new GVA product. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Policy.
Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements.
Does GVA Share Your Personal Information?
Yes, but with a few caveats:
- GVA will not disclose your personal information to any third parties without your prior consent.
- Even with your consent, we only share information that is necessary to manage our relationships and perform our contracts or meet legal obligations. No more.
- We may, however, share personal information for legal, and safety purposes which includes complying with the laws of the countries we operate in as well as to comply with lawful requests and legal processes.
- Third parties with whom we share your data with (with your consent) must agree to keep your data safe and confidential, just as we do.
We Don’t Hoard Your Data
GVA retains your data only as long as we reasonably require it and in line with law, and in any event, only as long as you use our products and services. When you no longer use our products and services, we will delete your data in line with legal timelines. We may retain logs of automatically collected information (for internal analytics); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason or a legal obligation for retaining your data, we will delete or anonymize it.
If we receive a legal request pertaining to your use of our products and services, we will retain your data for as long as we, in good faith, believe is necessary to comply with the legal process. Similarly, we may preserve your data to defend or assert our rights.
Data Deletion Requests
Please note that any request to delete your personal data is within your right and will be honored. However, the effect of this is that you will not be able to use or access our products following the deletion of your data from our mailing or correspondence list. We will respond to any request for deletion of personal data submitted by e-mail, within 30 working days and will specify the period of data deletion.
Protection of Your Personal Information
Your personal information and data are handled with utmost care and integrity. We have put in place what we believe to be adequate security measures to protect your personal data. These include but are not limited to implementing physical, electronic, and managerial procedures to safeguard and secure the information collected. Although we have taken the best measures possible to secure your information, it is not possible to guarantee that a breach will never happen. To minimize the risk of occurrence a breach event, we regularly check our systems for security issues. If a breach does, however, occur we will notify you and the relevant authorities.
Where Do We Store Your Data?
We store your data in servers located in Europe and the United States of America. Data/personal information will be processed and hosted from these locations. Data generated from you and your personal information may also be stored in and processed at our offices.